Pricing and Billing
Do I have to pay sales tax?
Sales tax is collected if you reside in the same state as our warehouse, Washington
I have a question about my charges.
Click the "My Account / Order Status" link at the top right-hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
Click the "My Account / Order Status" link at the top right-hand side of our site to print invoices.
When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s) back in the warehouse.
When will my credit card be charged?
Your credit card will be charged within 24 hours of shipment of your item(s).